Upper fitting
Note which visible connection first appears wet without touching hot piping.
Sheet 33 / Diagnostic set
Observe exterior moisture safely and divide plumbing, equipment, energy, drainage, and drying work.
Visible water may involve upper connections, a relief route, drain, pan, condensate, tank surface, or another nearby source. Stay clear of hot discharge, electricity, fuel, and equipment interiors.
Call about the symptom877-702-1610Identify the symptom
Each note describes an action, not a diagnosis. Leave unsupported branches open.
Note which visible connection first appears wet without touching hot piping.
Keep the outlet unobstructed and avoid the discharge path.
Show whether water begins inside the pan or arrives from another direction.
Record accessible tubing and timing without opening a panel.
Mark height and side of moisture instead of declaring the tank failed.
Trace the source
Do not cap a relief outlet or remove a cover. Give the qualified provider the first wet point, timing, visible display, model information, and reached material, then separate plumbing, equipment, energy, drainage, permits, and drying.
Repair route and access map
Keep the supported source, product installed, controls explained, representative hot-water check, discharge status, approvals, warranty, and property work still open.