01
Alert start
Save the first timestamp and the exact notification wording.
Sheet 40 / Diagnostic set
Use a meter alert as a timestamp, not a repair label
Preserve alert timing and compare it with meter, household use, fixtures, and professional findings.
For supported meter accounts, EyeOnWater can show use and possible-leak alerts. The graph does not identify the fixture, pipe, or work needed.
Call about the symptom877-702-1610
INPUTOBSERVETRACEVERIFYOUTPUTRECORD
S-01Symptom named
S-02Access mapped
S-03Provider unverified
S-04Scope pending
Identify the symptom
Five callouts for this drawing
Each note describes an action, not a diagnosis. Leave unsupported branches open.
02
Duration
Note whether the pattern is continuous, intermittent, or ended before inspection.
03
Use overlay
Match laundry, irrigation, guests, vacancy, and cleaning to the same hours.
04
Fixture review
List safely visible running or dripping fixtures without declaring the source.
05
After pattern
Compare later usage only after the provider states what condition was addressed.
Trace the source
Follow evidence through the branch
Preserve the alert start, duration, pattern, and account context, then compare them with occupancy, appliances, irrigation, and safe fixture observations. A qualified inspection should document where the unusual use was or was not found.
Repair route and access map
Define the boundary before authorization
Archive the alert, Town account information, inspection result, repair if any, device status, and later pattern. Keep privacy credentials out of provider notes unless needed and agreed.